All of our clothing is upcycled and thrifted by hand. Any major flaws will be noted in the description and reflected in the price. We hand source each item to ensure the highest of quality. No exchanges, refunds or returns. If you have an issue with your item upon arrival please contact us. Once the package is scanned in to the post office and leaves our hands we are not responsible for It. But with that said we want you to be HAPPY with your purchase so please reach out with any concerns and we will work something out!